제1장 서비스관리
제1절 주장서비스
주장판매의 열쇠는 서비스이다. 고객은 자신을 왕처럼 대접하여주기를 기대하며, 또 그럴만한 권리가 있다. 계급 상하를 막론하고, 또는 계층에 상관없이 일정한 서비스를 제공해야 한다. 단골고객이든 새로운 고객이든 간에 동일한 서비스를 제공하여, 모든 고
서비스를 제공하는 곳이며 그 대가로서 보수를 받는 공공장소로써 정의할 수 있다.
II. 레스토랑의 종류
1) 명칭에 의한 분류
> 카페식당(Cafe restaurant)
일명 커피숍으로, 아침, 점심, 저녁, 스낵을 제공하며 고객이 시간에 구애 받지 않고 자유롭게 이용할 수 있는 대중적인 다목적 레스토랑이다.
A coffee shop somewhere in New Mexico. MICKEY KNOX, his back turned to us, is sitting at the counter finishing his meal. We hear the PING... BANG... of a pinball machine being played OFF SCREEN.
MABEL, a waitress, comes over and fills Mickeys coffee cup.
MICKEY
What kind of pies do you have?
MABEL
Apple, pecan, cherry, and key lime.
MICKEY
Which do you recommend?
MABEL
The key lime is great, but
WAITRESS in costume in
the closet next to him, dressed in traditional Russian tunic
and virtually no bottom. She quickly leaves.
INT. SHABBY ROOM - NIGHT
We enter the room for the first time as the WAITRESS does.
Shes carrying a tray with a bottle of vodka and two shot
glasses.
ANATOLY
Now, we drink.
He pours them out and hands one to KASIMOV.
ANATOLY (CONTD)
To friends.
KASIMOV
Yes,
Girl In The Cafe Script
- Yes, please. Ones enough.
- Thank you, sir.
Do you mind if I...
No. Go ahead.
Thats a lot of sugar.
Its been quite a tough day.
The worse your day,
the more sugar you have?
Yes. Well, within certain limits.
Never higher than four.
Even on the worst of days.
Its actually not bad tea,
seeing as how theyre Italian.
How is your coffee?
Not great...
seeing as how theyre Itali
Quentin Tarantinos
RESERVOIR DOGS
모
This movie is dedicated to these following sources of
inspiration:
모
TIMOTHY CAREY
ROGER CORMAN
ANDRE DeTOTH
CHOW YUEN FAT
JEAN LUC GODDARD
JEAN PIERRE MELVILLE
LAWRENCE TIERNEY
LIONEL WHITE
---------------------
RESERVOIR DOGS
1 INT. UNCLE BOBS PANCAKE HOUSE - MORNING
Eight men dressed in BLACK SUITS, sit around a table at a
breakfast cafe. They are MR. WH
2.1 선정이유
높은 취업 선호도
응답자 중 58명(14.8%) “취업 하고 싶은 기업”
남학생보다 여학생이 “외국계 체인 호텔” 선호
전통성 있는 기업
호텔리어라는 직업이 생소할 즈음부터
꾸준하게 인재를 육성
하얏트만의 People Brand
개개인의 육성이 곧 호텔의 브랜드와 직결
2011년부터 ‘P
My Blueberry Nights Script
Hello? Who!?
No. Im sorry,
I dont know anyone by that name
No, listen,
I get about a hundred customers a night
I cant keep track of them all.
Do you know...
well tell me what he likes to eat
Cause I remember people by what they order
Not by their names
Meat Loaf?
Well, I know a Meat Loaf with Mashed Potatoes.
I know Meat Loaf who likes
Well, with Cheese Fries,
Pouched